Unfortunately, that is not possible because we only supply to the manufacturing sector.
Please contact the distributor designated for your area.
All of our zippers can be washed with warm water and a mild soap. Please refrain from using abrasives, solvents, pure alcohol or acidic cleaning agents. A soft brush is also suitable.
Proper maintenance of our TIZIP® zippers may vary depending on the model in question. If it is necessary to use a lubricant, make sure to use the original TIZIP® lubricant or a comparable product. However, make sure to clean the zipper before attempting to lubricate it. For more information, please refer to our product maintenance sheet.
Make sure to close your TIZIP® zippers for purposes of storage and transport. Also make sure that their place of storage is clean and dry.
While our standard zippers are black, they can be produced in various colors. For more information in this regard, please contact the distributor responsible for your region.
We offer repair shop operators a standard-length program for the TIZIP® MasterSeal 10 and MasterSeal O10. The minimum order volume is 25 units, which can be selected from among nine different lengths. For more information in this regard, please contact the distributor responsible for your region.
Please refer to the products category for technical information. An overview of product incorporation, lubrication and storage procedures is available under the category service.
I am end consumer and own a product with a TIZIP® zipper that appears to be defective. What are my repair, replacement or remuneration options?
Please contact the distributer responsible for your region or email@example.com directly. Keep the following information ready: the number of your TIZIP® zipper (written on the puller or the slider) and the Titex invoice number.